FD Z74-510

Online reputation management - Process and ressources - Good practice guide

L'e-réputation est une opinion qui se forme dans une interaction permanente entre plusieurs acteurs. Le présent document décrit ces interactions en relevant les bonnes pratiques à respecter pour chacun. Le but du document est de présenter les bonnes pratiques (notamment les moyens et process) pour permettre l'élaboration ou la gestion de l'e-réputation d'un e-réputé. Chaque acteur qui contribue à l'e-réputation se définit par son rôle et par ses obligations. Le présent document est à l'intention de toute personne physique ou morale qui s'intéresse au fonctionnement du phénomène de l'e-réputation.

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